The consultancy that actually executes
Most consultants recommend the fix.We build it.
We find what is holding your business back, then bring the people, systems and technology to fix it.
Trusted by SMEs across insurance, fintech, wellness & retail.
Trusted by businesses across insurance, wellness, retail, fragrance, fintech and consumer goods.
As featured in West Asia Watch and Arabian Mirror.
Experience inside global institutions
Companies we have delivered for
This is what our team has delivered
We do not measure success in slide decks, we measure what changed.
Execution
+7%
Faster execution across teams
Decision rights, operating rhythm and delivery ownership rebuilt.
Process Efficiency
-43%
Reduction in duplicated work, rework and inefficiency
Processes mapped end to end and redesigned around how the work actually flows.
Customer Retention
+13%
Increase in customer retention
Service cancellation drivers identified and addressed.
Profit Growth
+27%
Increase in profit
Pricing, margin and commercial model redesigned.
Transaction Speed
67%
Faster transaction processing
End to end customer and transaction workflows mapped and rebuilt.
Our services
What do we actually do
- Swipe →
Operational Clarity Audit
From AED 15,000
We map how the business actually runs today: process, bottlenecks, founder dependency, margin leakage, and where technology genuinely helps. You get a prioritised roadmap of what to fix and in what order. Most engagements start here.
Scope depends on the size of the business, how many functions are in review, and how many people we interview.
See what the audit covers - Swipe →
Fractional COO, CFO and Chief of Staff
Scoped per engagement
COO, Chief of Staff and CFO seats, for businesses that need executive capability for a season rather than a lifetime.
We build the operating model, run the weekly execution, then hand it to an operations lead, ours or yours, so the structure holds long after the intensive phase ends. Where the constraint is the numbers rather than the operation, a fractional CFO takes cash, forecasting, board reporting and fundraising readiness.
Priced on the days a month, the seniority of the seat, and how much of the delivery team sits underneath it.
How the fractional leadership works - Swipe →
Build and Place
Scoped per engagement
We put people inside your business to execute the fix rather than leaving you to run it yourself. Project managers, fractional CFOs, engineers and marketers, sourced, vetted and managed by us.
Priced on the roles, the days a month and the length of the engagement.
How we staff an engagement - Swipe →
Technology Builds
Scoped per engagement
Websites, CRMs, workflow automation, dashboards and AI where it genuinely removes cost.
A standalone service. Come to us with an app or a system you want built, or with a process that is eating your team, and we will build it. The only technology work we take on is the kind pointed at a real problem we have identified.
Priced on the build itself, the systems it has to connect to, and whether you want us to help you maintain it afterwards.
See what tech we can build - Swipe →
UAE Market Entry
Scoped per engagement
Licence to functioning operation. We build the financial model first, with the investment, breakeven and return priced in, then build the entity, approvals, premises, hiring, compliance and supply chain around it.
Priced on the entity structure, whether the products need regulatory approval, and how much of the operation we build rather than advise on.
What market entry includes
Recognise any of these
These are the patterns before growth stalls
Select the symptoms that sound familiar
Tap any blockers above to see how we structure the fix.
Pivot Prime is led by a Mathematician, and that changes how the work gets done.
Iram Kauser is one of roughly 75,000 qualified actuaries worldwide. She spent sixteen years in senior operating roles at AIG, MetLife and Gallagher across the UK, the Middle East and Africa: Chief of Staff to a regional CEO across more than 150 staff, and pricing and portfolio strategy for a multi-line book worth more than $120 million.
People will tell you a process is fine, or that the real problem is headcount. A numbers-led approach takes the emotion out of it. We measure how long each step actually takes, the pass and fail rates, the man hours per function and the cost per transaction, before anyone argues about what to change.
What we have achieved
Real problems, real execution, real results.
We are a team that genuinely enjoys getting into a business and making it work better, and we care just as much about seeing our clients thrive as they do. That is why we will always tell you what we actually think, even when it is not what you were hoping to hear. Doing right by our clients is not a policy, it's who we are.
- Case study 1
Nurture
Childcare Technology · UAE
A childcare app where the household actually shares the day
Built by our technology team.
View the productThe challenge
In a UAE household the people caring for a child are rarely all in the same place, and often do not share a first language. Parents, nannies and drivers each hold part of the day, and none of them holds the whole of it.
The results
We built one place where the whole household sees the same day.
- Real-time care logs for feeds, naps and nappies, with photo and video to a shared family timeline
- Instant messaging with one-tap translation across six languages
- Role-based access, so parents, nannies and drivers each see only what they should
- An activities hub of age-appropriate developmental guides, with Nurture Academy and its certified early-childhood courses
- AI meal planning, with a caregiver cookbook alongside it, and child development tracking across the household
- Built to UAE PDPL, encrypted in transit, with hashed PINs
- Case study 2
Cinnacare
Baby Skincare · UK and UAE launch
From concept to two-country operation, built from scratch
Visit the siteThe challenge
A UK baby skincare founder came to us with a product formula and a vision: launch simultaneously in the UK and UAE. What followed was not a strategy engagement.
The results
We built the whole thing, while the founder focused on the product.
- Regulatory approval and company structures in both markets
- Brand identity and the supply chain behind it
- Pricing, and the UAE market entry itself
- Instagram reach grew from 800 views to 30,000 views
- Formula approved by the UK regulator
- A full operational roadmap: brand, supply chain, pricing and go to market
- Case study 3
Scentmatic
UAE Market Entry · Financial modelling
Sometimes the most valuable advice is: don't.
Visit the siteThe challenge
A UK fragrance tech company came to us asking whether UAE expansion made financial sense. We built a full cash-flow model, month by month, venue by venue, sensitivity scenario by sensitivity scenario.
The results
The answer was honest: the way they planned to enter would lose them money.
- Capital protected from a loss-making position
- An alternative plan built, with the client deciding
- A projected margin modelled on the revised plan
- A breakeven point established on the revised model
You don’t have to figure it all out alone.
Whether you’re building, scaling, or holding everything together, we work with people who lead from the front and carry the pressure every day.
You built something real, and everything still runs through you.
“Taking a two-week holiday without the business stopping was the proof it actually worked.”
Founder & CEO, Tech-enabled logistics · Dubai- Every major decision lands back on your desk every single day.
- You are simultaneously the glue, the chief salesperson, and the backstop.
- Stepping away from the office for two weeks feels genuinely risky.
- You need systems, documentation, and placed leaders to run without you.
You're running an SME that is growing but not settled.
“Margins stopped swinging month to month once the operating rhythm was fixed.”
Managing Director, Insurance brokerage · Dubai- Some months feel smooth, others feel like starting from scratch.
- Revenue is up, but margins are unpredictable.
- Your team is capable, but stretched.
- You want to scale like a real company, not just keep surviving.
You are expected to deliver change without the team it really takes.
“We launched our new venture in 90 days with placed leadership and zero permanent payroll bloat.”
VP Innovation, Regional retail group · Qatar- You carry delivery, risk and outcomes without enough headcount.
- Hiring is slow, and permanent payroll expansion is off the table.
- Legacy processes and committee friction slow your velocity.
- You need high-calibre hands-on capability to ship initiatives now.
The business is stable, but strategic momentum is hard to create.
“Every team finally knows their numbers and operating cadence. Noise turned into rhythm.”
Chief Operating Officer, Distribution group · Abu Dhabi- Progress is slow and organisational change feels expensive.
- Every new strategic initiative competes with ten legacy tasks.
- Execution happens, but not always aligned in the direction you intend.
- You need structural governance and predictable execution cadences.
Most consultants charge whether it works or not.
We are paid partly on whether the numbers move.
The traditional model
Most consultants are paid for the recommendation
You pay for the advice. Whether anything actually improves is not really their problem.
The Pivot Prime model
- We agree a target
- A cost reduction, a margin improvement, or a revenue number. A specific number, and a specific date.
- Our fee structure
- Our fee has a smaller fixed part and then a bigger part linked to the results we achieve for your business.
AED 400,000
Fixed element
AED 20,000
Results element
AED 40,000 to 80,000
The fixed element covers the work. The results element is only earned if the agreed number moves.
Performance linked fees
If we haven't moved your numbers, most of our fee doesn't get paid.